Cookie Policy

Last updated: January 2025

Introduction to Our Cookie Usage

This Cookie Policy explains how Kokoro Breaths Co., Ltd. ("we," "our," or "us") uses cookies and similar tracking technologies when you visit our website or use our mobile applications (collectively, the "Service"). This policy should be read alongside our Privacy Policy and Terms of Service.

By continuing to use our Service, you consent to our use of cookies as described in this policy. You can control and manage cookies through your browser settings or device preferences at any time.

What Are Cookies and Similar Technologies

Cookies

Cookies are small text files that are stored on your device (computer, smartphone, or tablet) when you visit a website. They contain information that is transferred to your device's hard drive and allow us to recognize your device and improve your browsing experience.

Similar Technologies

We also use similar technologies that function like cookies, including:

  • Web Beacons: Small graphic images embedded in web pages or emails to track user behavior
  • Pixel Tags: Tiny images used to collect information about visits and usage patterns
  • Local Storage: Technology that allows data to be stored locally on your device
  • Session Storage: Temporary storage that exists only during your browsing session
  • Device Fingerprinting: Techniques that identify devices based on configuration and settings

Types of Cookies We Use

Essential Cookies

These cookies are strictly necessary for our Service to function properly. They enable core functionality such as:

  • User authentication and account access
  • Security and fraud prevention
  • Shopping cart functionality and payment processing
  • Load balancing and service optimization
  • Remembering your cookie preferences

Essential cookies cannot be disabled as they are required for basic service functionality.

Performance and Analytics Cookies

These cookies help us understand how visitors interact with our Service by collecting anonymous information:

  • Number of visitors and page views
  • Time spent on pages and navigation patterns
  • Traffic sources and referral information
  • Device and browser information
  • Error reports and service performance metrics

We use services like Google Analytics to analyze this data and improve our Service.

Functionality Cookies

These cookies enable enhanced functionality and personalization:

  • Language preferences and regional settings
  • Customized user interface preferences
  • Meditation progress and session history
  • Favorite content and personal playlists
  • Accessibility settings and display preferences

Marketing and Advertising Cookies

These cookies are used to deliver relevant advertisements and measure campaign effectiveness:

  • Tracking your interests based on browsing behavior
  • Delivering targeted advertisements on our Service and partner sites
  • Measuring ad performance and conversion rates
  • Limiting the number of times you see the same ad
  • Retargeting visitors with relevant content and offers

Cookie Duration and Persistence

Session Cookies

These temporary cookies are deleted when you close your browser or app. They are used for:

  • Maintaining your login state during a session
  • Storing temporary preferences and settings
  • Managing shopping cart contents
  • Tracking navigation within a single visit

Persistent Cookies

These cookies remain on your device for a set period or until you delete them. Duration varies by purpose:

  • Authentication cookies: 30 days
  • Preference cookies: 1 year
  • Analytics cookies: 2 years
  • Marketing cookies: 90 days to 2 years

Third-Party Cookies and Services

We work with trusted third-party partners who may also set cookies on your device. These include:

Analytics Partners

  • Google Analytics: Website and app usage analytics
  • Firebase Analytics: Mobile app performance and user behavior
  • Mixpanel: User engagement and conversion tracking

Advertising Partners

  • Google Ads: Targeted advertising and remarketing
  • Facebook Pixel: Social media advertising and conversion tracking
  • LinkedIn Insight Tag: Professional network advertising

Customer Support

  • Zendesk: Customer support chat and ticket management
  • Intercom: Live chat and customer communication

Payment Processing

  • Stripe: Secure payment processing and fraud prevention
  • PayPal: Alternative payment method processing

These partners have their own privacy policies and cookie practices. We recommend reviewing their policies to understand how they use your information.

Managing Your Cookie Preferences

Browser Settings

You can control cookies through your browser settings. Most browsers allow you to:

  • View and delete cookies stored on your device
  • Block all cookies or only third-party cookies
  • Set up alerts when cookies are being sent
  • Clear cookies when you close your browser

Browser-Specific Instructions

  • Chrome: Settings > Privacy and Security > Cookies and other site data
  • Safari: Preferences > Privacy > Cookies and website data
  • Firefox: Options > Privacy & Security > Cookies and Site Data
  • Edge: Settings > Cookies and site permissions > Cookies and site data

Mobile Device Settings

  • iOS: Settings > Privacy > Tracking / Settings > Safari > Privacy & Security
  • Android: Chrome app > Settings > Site settings > Cookies

Opt-Out Tools

You can also use industry opt-out tools:

Cookie Consent Management

Our Cookie Banner

When you first visit our Service, you'll see a cookie banner that allows you to:

  • Accept all cookies for the full experience
  • Decline non-essential cookies
  • Access detailed information about our cookie usage
  • Manage your preferences at any time

Updating Your Preferences

You can change your cookie preferences at any time by:

  • Accessing the cookie settings link in our website footer
  • Contacting our customer support team
  • Using your browser or device settings to block cookies
  • Clearing your browser data to reset all preferences

Consent Records

We maintain records of your consent choices including:

  • Date and time of consent
  • IP address and device information
  • Specific consent choices made
  • Version of cookie policy accepted

Impact of Disabling Cookies

Essential Cookies

Disabling essential cookies will impact core functionality:

  • You may not be able to log in to your account
  • Shopping cart and payment features may not work
  • Security features may be compromised
  • Personal preferences will not be saved

Non-Essential Cookies

Disabling non-essential cookies may result in:

  • Less personalized content and recommendations
  • Inability to track your meditation progress across sessions
  • Less relevant advertising and promotional content
  • Reduced functionality for social sharing features
  • Limited customer support capabilities

International Cookie Considerations

European Union (GDPR)

Under the General Data Protection Regulation, we ensure:

  • Explicit consent for non-essential cookies
  • Clear information about cookie purposes
  • Easy withdrawal of consent
  • Regular review of consent validity

Japan (Personal Information Protection Act)

In compliance with Japanese privacy laws, we:

  • Obtain appropriate consent for cookie usage
  • Provide clear disclosure of data collection practices
  • Maintain security measures for cookie data
  • Respect user rights regarding personal information

California (CCPA/CPRA)

For California residents, we provide:

  • Notice of cookie information collection and use
  • Options to opt-out of sale of personal information
  • Rights to know, delete, and port cookie-related data
  • Non-discrimination for exercising privacy rights

Cookie Security and Data Protection

We implement various security measures to protect cookie data:

  • Encryption: Sensitive cookie data is encrypted in transit and at rest
  • Secure Flags: Cookies containing sensitive information use secure transmission protocols
  • SameSite Attributes: Cookies are configured to prevent cross-site request forgery attacks
  • HttpOnly Flags: Authentication cookies are protected from client-side script access
  • Regular Updates: Cookie-related code and systems are regularly updated for security
  • Access Controls: Limited access to cookie data on a need-to-know basis
  • Monitoring: Continuous monitoring for suspicious cookie-related activities

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect:

  • Changes in cookie technologies and practices
  • New third-party services and partnerships
  • Updates to legal requirements and regulations
  • Improvements to our Service functionality

When we make significant changes, we will:

  • Update the "Last updated" date at the top of this policy
  • Notify you through our Service or via email
  • Request new consent if required by law
  • Provide clear information about what has changed

Questions and Contact Information

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

  • Email: privacy@narvosea.com
  • Phone: +81 3-3271-3334
  • Mail: Kokoro Breaths Co., Ltd.
    Privacy Office
    Japan, 〒103-0027 Tokyo, Chuo City, Nihonbashi, 1 Chome−2−17 川光ビル

We are committed to addressing your concerns and will respond to your inquiries promptly. You can also use our website contact form for cookie-related questions and requests.