Terms of Service - Kokoro Breaths

Acceptance of Terms

Welcome to Kokoro Breaths. These Terms of Service ("Terms") govern your access to and use of our meditation and mindfulness platform, including our website, mobile applications, and related services (collectively, the "Service"), operated by Kokoro Breaths Co., Ltd. ("we," "our," or "us").

By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our Service. These Terms apply to all users of the Service, including visitors, registered users, and subscribers.

Description of Service

Kokoro Breaths provides a comprehensive meditation and mindfulness platform designed specifically for Japanese users, featuring:

Guided meditation sessions of varying lengths and styles
Breathwork techniques and exercises for stress reduction
Live instructor-led sessions and group meditation circles
Progress tracking, mood journaling, and wellness analytics
Specialized content for commuting, office breaks, and daily routines
Corporate wellness programs for organizational subscribers
Educational content about mindfulness and mental wellness

Our Service is provided on a subscription basis with different tiers of access and features.

Account Registration and Eligibility

To access certain features of our Service, you must create an account. When registering, you agree to:

Provide accurate, current, and complete information about yourself
Maintain and update your account information to keep it accurate and current
Maintain the security and confidentiality of your login credentials
Be responsible for all activities that occur under your account
Notify us immediately of any unauthorized use of your account

You must be at least 16 years old to use our Service. If you are under 18, you must have parental or guardian consent. You represent that you have the legal authority to enter into these Terms.

Subscription Plans and Payment Terms

Subscription Options

We offer various subscription plans with different features and pricing. Current plans include Essential, Premium, and Corporate tiers. Plan details, features, and pricing are available on our website and may change from time to time.

Payment and Billing

Subscription fees are billed in advance on a monthly or annual basis, depending on your chosen plan
All fees are stated in Japanese Yen (¥) and are inclusive of applicable taxes
Payment is due immediately upon subscription and on each renewal date
We accept major credit cards and other payment methods as displayed at checkout
You authorize us to charge your selected payment method for all applicable fees

Free Trials and Promotional Offers

We may offer free trials or promotional pricing from time to time. These offers are subject to additional terms and conditions, which will be presented at the time of the offer. Promotional pricing may automatically convert to standard pricing at the end of the promotional period.

Cancellation and Refund Policy

Cancellation

You may cancel your subscription at any time through your account settings or by contacting customer support
Cancellation will take effect at the end of your current billing period
You will continue to have access to paid features until the end of your billing period
We do not provide refunds for partial months or unused portions of your subscription

Refunds

Refunds are generally not provided except in the following circumstances:

Technical issues that prevent you from accessing the Service for an extended period
Billing errors or unauthorized charges
Cancellation within 7 days of initial subscription (first-time subscribers only)
As required by applicable consumer protection laws

Refund requests must be submitted within 30 days of the billing date and are subject to our review and approval.

User Conduct and Prohibited Activities

You agree to use our Service responsibly and in accordance with these Terms. You may not:

Use the Service for any unlawful purpose or in violation of applicable laws
Share your account credentials or allow others to access your account
Record, copy, distribute, or otherwise reproduce our content without permission
Interfere with or disrupt the operation of the Service or our servers
Attempt to gain unauthorized access to any part of the Service
Upload or transmit any harmful, offensive, or inappropriate content
Harass, intimidate, or harm other users or our instructors
Use the Service to promote competing services or products
Reverse engineer, decompile, or attempt to extract source code
Use automated tools to access or interact with the Service without permission

Intellectual Property Rights

Our Content

All content available through our Service, including but not limited to meditation sessions, audio recordings, written materials, images, software, and user interface design, is owned by us or our licensors and is protected by copyright, trademark, and other intellectual property laws.

Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our Service and content solely for your personal, non-commercial use in accordance with these Terms. This license does not include the right to:

Download, copy, or redistribute our content
Use our content for commercial purposes
Modify, adapt, or create derivative works
Remove or alter any copyright or proprietary notices

User Content

Any content you submit through our Service (such as mood journal entries or feedback) remains yours, but you grant us a license to use such content to provide and improve our Service.

Health and Medical Disclaimers

Not Medical Advice: Our Service provides general meditation and mindfulness content for wellness purposes only. Our content is not intended to be a substitute for professional medical advice, diagnosis, or treatment.

Consult Healthcare Professionals: Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay seeking it because of something you have accessed through our Service.

Individual Results May Vary: While many users experience benefits from meditation and mindfulness practices, results are not guaranteed and may vary significantly between individuals.

Safety Considerations: If you have any physical limitations or health concerns, please consult with a healthcare provider before beginning any meditation or breathing exercises.

Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy, which is incorporated into these Terms by reference, explains how we collect, use, and protect your personal information. By using our Service, you consent to our collection and use of your information as described in our Privacy Policy.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction in accordance with applicable data protection laws, including Japan's Personal Information Protection Act.

Service Availability and Modifications

Service Availability

While we strive to provide uninterrupted access to our Service, we cannot guarantee 100% uptime. Our Service may be temporarily unavailable due to maintenance, updates, technical issues, or circumstances beyond our control.

Service Modifications

We reserve the right to:

Modify, update, or discontinue any aspect of our Service at any time
Change subscription plans, pricing, or features with appropriate notice
Add or remove content from our library
Update our mobile applications and website interface

We will provide reasonable notice of significant changes that may materially affect your use of the Service.

Limitation of Liability

To the fullest extent permitted by applicable law:

Our Service is provided "as is" without warranties of any kind
We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose
We are not liable for any indirect, incidental, special, consequential, or punitive damages
Our total liability to you for any claims related to the Service shall not exceed the amount you paid us in the 12 months preceding the claim
We are not responsible for any damages arising from your use or inability to use the Service

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so these limitations may not apply to you.

Indemnification

You agree to indemnify, defend, and hold harmless Kokoro Breaths, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

Your use or misuse of the Service
Your violation of these Terms
Your violation of any rights of another party
Any content you submit or transmit through the Service

Dispute Resolution and Governing Law

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Japan, without regard to conflict of law principles.

Dispute Resolution

Any disputes arising from these Terms or your use of the Service shall be resolved through:

First, good faith negotiations between the parties
If negotiations fail, binding arbitration under the rules of the Japan Commercial Arbitration Association
Arbitration shall be conducted in Tokyo, Japan, in the Japanese language
The arbitrator's decision shall be final and binding

Notwithstanding the above, we may seek injunctive relief in any court of competent jurisdiction to protect our intellectual property rights.

Termination

Termination by You

You may terminate your account at any time by contacting customer support or using the cancellation feature in your account settings. Upon termination, your access to paid features will continue until the end of your current billing period.

Termination by Us

We may suspend or terminate your account immediately if you:

Violate these Terms or our policies
Engage in fraudulent or harmful activities
Fail to pay applicable fees
Use the Service in a manner that could harm us or other users

Upon termination, you must cease all use of the Service and delete any downloaded content.

Changes to These Terms

We may update these Terms from time to time to reflect changes in our Service, business practices, or legal requirements. When we make significant changes, we will:

Update the "Last updated" date at the top of these Terms
Notify you via email or through our Service
For material changes, provide at least 30 days' advance notice
Allow you to cancel your subscription if you disagree with the changes

Your continued use of the Service after the effective date of any changes constitutes acceptance of the updated Terms.

Contact Information

If you have any questions, concerns, or disputes regarding these Terms, please contact us:

Email: legal@narvosea.com
Phone: +81 3-3271-3334
Mail: Kokoro Breaths Co., Ltd.
Legal Department
Japan, 〒103-0027 Tokyo, Chuo City, Nihonbashi, 1 Chome−2−17 川光ビル

We will respond to your inquiries promptly and work to resolve any issues you may have.